To receive important system generated emails from us, like Forgotten Passwords, Security PIN Codes, etc. please
first check your Email Account’s Spam folder.
Then, if you do
see an email from IHP...
- Click the “Report not spam” button (if you see it), or
- Click the little gray ‘Spam x’ tag (if you see it)
- or add IHP as a Contact.
You can also “whitelist” IHP’s email to ensure you always get important system generated emails
by following the instructions here: https://www.whitelist.guide/gmail/
(see the method about Filtering or setting up a Filter).